Phone for order requirements: 07961 382201

Wedding and Occasion Cakes West Country / London South

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Terms and Conditions

Please read the following carefully. Your use of Cupcakes By JoJo web site ( and purchase of the products on it, means that you agree to our terms and conditions.


Cupcakes By JoJo web site ( may cancel any sale and not supply Products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If an order is cancelled, any payment made for the Products will be refunded in full. This does not affect your statutory rights.

All new orders are deemed separate and each is treated individually,


The full purchase price for each Product is shown on Cupcakes By JoJo web site ( unless it is a special order.

We always try to make sure that prices on Cupcakes By JoJo web site ( are accurate but errors may occur. If we discover an error in pricing of the Products in your order we will inform you as soon as possible using the contact email details you supply us with. We will then give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you we will treat the order as cancelled.) If an order is cancelled, any payment made for the Products will be refunded in full.

You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify.

Cupcakes By JoJo web site ( are in UK pounds.

Only UK orders are currently accepted.


You must pay for your order before or on delivery if local delivery.


Will depend on your order, availabilty will be confirmed prior to payment.


Cupcakes By JoJo web site ( delivers to destinations inside the UK only.

We will make every effort to deliver within the time stated on Cupcakes By JoJo web site ( but we will not be liable for nay loss caused to you by late delivery.

If the Products are not delivered within the estimated delivery time which we quote, please contact us by email and we will try and ensure that you receive your order as quickly as possible, or if you wish you may cancel your order and we will refund the money you have paid. Please note that while items sent by Royal Mail usually arrive within 2-3 days, Royal Mail stipulate that only items still not delivered after 15 working days can be officially classified as lost.

Please order from Cupcakes By JoJo web site ( with enough lead time to prevent any loss or disappointment resulting from the delivery time, as Cupcakes By JoJo web site ( cannot be responsible for this.

This does not affect your statutory rights.


Cupcakes By JoJo web site ( does not give you any right or interest in any copyright or intellectual property rights in any Product nor the right to copy them.

The copyright in Cupcakes By JoJo web site ( and the content of all the software, web site and pages relating to the web site web site is owned by, or licensed to Cupcakes By JoJo web site (, unless otherwise specified an mya not be used, copied or altered without our express consent.

Copyright extends to the design, look and feel of Cupcakes By JoJo web site (, all photographs on it and its marketing materials.

You may use Cupcakes By JoJo web site ( for private and personal non-commercial use only- such as to view, copy and print private portions of Cupcakes By JoJo web site ( for the sole purpose of placing orders. The material on Cupcakes By JoJo web site ( may not be used for any other purpose.

Cupcakes By JoJo web site ( and our logo and trade name may not be used by anyone else without our express permission.


If you have used the Cupcakes By JoJo web site ( web site before or have ordered Products from Cupcakes By JoJobefore it is possible that we have this information already and it is being used to contact you about offers. We will continue to keep you informed unless you tell us not to, by emailing us at

We do not sell, trade or rent your personal information to other companies.


We believe that you will be delighted with your purchase, but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

We will try to attend to all returns as soon as practially possible.


If you are unhappy with an item when you receive it, please return or notify us within 7 days.

We will make the refund diectly within 30 days or earlier once we have inspected the returned item and are satisfied that it has been returned to us in the condition it left us.

You will only have to pay for the return postage of the Product(s).


Please contact us by email at to inform us of your wish to return Products.

We may also advise you how to send the item back to us and the address to which the returned item should be sent. Occasionally items may have to be picked up by a courier service.


We cannot accept messages on our gift tags that are more than 50 characters. We reserve the right not to include personal messages that are, in our opinion, distasteful, degrading, lewd or otherwise inappropriate. Our gift wrapping service states an approximation of the type of giftwrap that we use, although we reserve the right to vary it without prior notice.


Cupcakes By JoJo web site has tried to make the descriptions (including all pictures) of the Products as accurate as possible but the dimensions stated cannot be guaranteed as accurate.

Cupcakes By JoJo will provide its services with reasonable skill and care but does not give any guarantees, warranties or representations in respect of any person's services.

As is the nature of the Internet, Cupcakes By JoJo provides and maintains on an "as is" , "as available" basis and makes no promise that use of Cupcakes By JoJo ( will be interrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Our website may contain links to other websites which are not under the control of and are not maintained by us. These lnks are provided for your convenience only and we are not responsibke for the content of those sites.

Except as provided above we can give no warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent premitted by law.

You will be responsible for any breach of these terms by you and if you use Cupcakes By JoJo ( in breach of these terms you will be liable to and will reimburse Cupcakes By JoJo for any loss or damage caused as a result.

These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit Cupcakes By JoJo ( liability for death or personal injury resulting from its negligence nor any fraudulent representation.

Cupcakes By JoJo will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurance of any unforeseen eveny beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.

Subject as aforesaid, to the maximum extent permitted by law, Cupcakes By JoJo excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequentiel loss whether or not such arises out of any problem you notify Cupcakes By JoJo shall have no liability to pay any money by way of compensation , including without limitation all liability in relation to:

-any incorrect or inaccurate information on Cupcakes By JoJo web site (

-any interruptions to or delays in updating Cupcakes By JoJo web site (

-the infringement by any person of any Intelluctual Property rights of any third party caused by their use of Cupcakes By JoJo web site ( or any Product purchased through Cupcakes By JoJo web site (

-any loss or damage resulting from your use of the inability to use Cupcakes By JoJo web site ( web site or resulting from unauthorised access to, or alteration of your transmissions of data in circumstance which are beyond our control.

-any loss or profit, wasted expenditure, corruption or destruction of data or any other loss which does not directlty result from something we have done wrong.

-any amount or kind of loss or damage due to viruses or other malicious software that may inflict a user's computer equipment, software, data or other property caused by persons accessing, using or downloading Cupcakes By JoJo web site (, or from transmission via emails or attachments received from Cupcakes By JoJo or its licensees and affiliates.

-the availability, quality, content or nature of the other sites on the Internet that are owned and operated by third parties ("External sites" to which Cupcakes By JoJo web site ( link and web site located on or through External Sites nor for any transactions involving External Sites (including as to "cookies", personal data, confidential information, or purchases of domain names or other services.() You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links, web site or transactions.

-all representations, warranties, conditions and other terms which but for this notice would have effect.


Cupcakes By JoJo may change or withdraw any part of, or may refuse you access to the web site at any time if we consider it necessary.

Cupcakes By JoJo may also terminate this Agreement and immediately remove, cancel or suspend access to and use of upon breach of any part of these Terms whatsoever.

Termination shall be without prejudice to Cupcakes By JoJo's other rights.

Cupcakes By JoJo acts as principal on its own account and not as agent for you or any other person. Cupcakes By JoJo dioes not enforce any provision of this agreement such will not be considered a continuing waiver.

In the event that any part of these Terms is held to be unenforceable, such part will be at Cupcakes By JoJo's option be construed as far as possible to reflect the parties' intentions and the reminder of the provisions will remain in full force and effect.

These Terms constitute the full agreement between you and Cupcakes By JoJo and may only be amended in writing. They apply to the exclusion of all other terms or conditions of contract proposed.

Use of Cupcakes By JoJo web site ( and these terms are subject to the laws of Enlgand and the jurisidiction of the English Courts.


If you would like help when ordering, information about a Product, a request for a Product or if you would just like to provide us with feedback on our service, please email us at


Please feel free to call us on: 07961 382201
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